By
JEFF JARDINE
BEE STAFF WRITER
(Published: Thursday, September 30, 1999)
Mary Ann Lee is entrusted with building profitability for the Stanislaus
County Health Services Agency.
"I consider profit anything that's not red," said Lee, the
agency's new director of managed care.
The 35-year-old Modesto native is responsible for negotiating contracts
and developing agreements with insurers, including health maintenance
organizations.
The agency projects an $8.25 million shortfall this year from within
its Clinics and Ancillary Services Division, which includes nine outpatient
and 12 specialty clinics. The agency deals with numerous health maintenance
organizations, each with varying and complex rules involving coverages
and billing requirements.
At least some of the deficit stemmed from inadequate accounting and billing
practices, according to Managing Director Beverly Finley, who has developed
a plan designed to make the agency self-supporting again within three
years.
Lee wasn't hired specifically to address the deficit, she said.
"That would be overstating my role, but certainly I play a part
in improving things here," she said. "I'm part of the solution
in terms of trying to add HMO enrollment and make information available
to the various departments."
The agency has contracts with National Health Plans, Kaiser Permanente,
Blue Cross, PacifiCare and Blue Shield, along with other insurers including
Medicare and Medi-Cal. The agency oversees outpatient and physician services
throughout the county, serving more than 400,000 patients annually.
Lee brings experience on both sides of the table. Raised in Modesto,
she was a National Health Plans executive before leaving to become a vice
president with Cleveland Clinic Foundations.
Private health services have been dealing with managed care for more
than a decade. But it's still a relatively new concept to the public agencies.
"We don't have the years and years of experience in managed care
that private sector has," Lee said. "I found during my last
three years in Cleveland, it was very helpful to have worked for the health
plan and to understand the issues they face, to do a good job on the provider
side.
Her knowledge of the managed-care industry should expedite contract talks,
she said.
"It's real helpful to know what they can and can't do," Lee
said. "It makes no sense to fight on something, maybe regulatory,
they can't deal with. But there's also a real benefit to understanding
where they can work, and going there."
Lee graduated from Beyer High School in 1981, attended Modesto Junior
College and received her undergraduate degree from California Polytechnical
University, San Luis Obispo. Lee lives in Modesto with her husband, David
Lee, who is employed by American Distributing, and their sons Brian, 8,
and Jason, 7.
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